This privacy notice for Al Tkamul Al Teqani Computers ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
Visit our website at https://www.altkamul.com , or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at marketing@altkamul.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? ? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Al Tkamul Al Teqani Computers and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: http://www.altkamul.ae/contact-us.html, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Al Tkamul Al Teqani Computers does with any information we collect? Click here to review the notice in full.
1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us
In Short: We collect personal information that you provide
to
us.
We collect personal information that you voluntarily provide to us when you register on
the
Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you
contact
us.
Personal Information Provided by You. The personal
information
that we collect depends on the context of your interactions with us and the Services,
the
choices you make, and the products and features you use. The personal information we
collect
may include the following:
names
phone numbers
email addresses
Business details
Location
Sensitive Information. We do not process sensitive
information.
All personal information that you provide to us must be true, complete, and accurate and
you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol
(IP) address and/or browser and device characteristics — is collected automatically when
you
visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address,
browser
and device characteristics, operating system, language preferences, referring URLs,
device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated
with your usage, pages and files viewed, searches, and other actions you take such as
which
features you use), device event information (such as system activity, error reports
(sometimes called 'crash dumps'), and hardware settings).
Device Data. We collect device data such as information about your computer, phone,
tablet,
or other device you use to access the Services. Depending on the device used, this
device
data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet
service
provider and/or mobile carrier, operating system, and system configuration information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve,
and
administer our Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise
manage
user accounts. We may process your information so you can create and log in
to
your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user.
We
may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any potential issues you
might have with the requested service.
To send administrative information to you. We may process
your
information to send you details about our products and services, changes to our terms
and
policies, and other similar information.
To fulfil and manage your orders. We may process your
information to fulfil and manage your orders, payments, returns, and exchanges made
through
the Services.
To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for communication with
another user.
To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We
may
process the personal information you send to us for our marketing purposes, if this is
in
accordance with your marketing preferences. You can opt out of our marketing emails at
any
time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below).
To post testimonials. We post testimonials on our Services
that
may contain personal information.
To protect our Services. We may process your information as
part of our efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
To administer prize draws and competitions. We may process
your
information to administer prize draws and competitions.
To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to
provide
marketing and promotional campaigns that are most relevant to you.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Business Transfers. We may share or transfer your
information
in connection with, or during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our
affiliates,
in which case we will require those affiliates to honour this privacy notice. Affiliates
include our parent company and any subsidiaries, joint venture partners, or other
companies
that we control or that are under common control with us.
Business Partners. We may share your information with our
business partners to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking
technologies to
collect and store your information
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access
or store information. Specific information about how we use such technologies and how
you
can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary
to
fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes
set out in this privacy notice, unless a longer retention period is required or
permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this notice
will
require us keeping your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process your personal information,
we
will either delete or anonymise such information, or, if this is not possible (for
example,
because your personal information has been stored in backup archives), then we will
securely
store your personal information and isolate it from any further processing until
deletion is
possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a
system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security
measures designed to protect the security of any personal information we process.
However,
despite our safeguards and efforts to secure your information, no electronic
transmission
over the Internet or information storage technology can be guaranteed to be 100% secure,
so
we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third
parties will not be able to defeat our security and improperly collect, access, steal,
or
modify your information. Although we will do our best to protect your personal
information,
transmission of personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market
to
children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By
using
the Services, you represent that you are at least 18 or that you are the parent or
guardian
of such a minor and consent to such minor dependent’s use of the Services. If we learn
that
personal information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such data from
our
records. If you become aware of any data we may have collected from children under age
18,
please contact us at marketing@altkamul.ae.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account
at
any time.
If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection
authorities
are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your
consent to
process your personal information, which may be express and/or implied consent depending
on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details provided
in
the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the processing before
its
withdrawal, nor when applicable law allows, will it affect the processing of your
personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You
can
unsubscribe from our marketing and promotional communications at any time by clicking on
the
unsubscribe link in the emails that we send, or by contacting us using the details
provided
in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be
removed
from the marketing lists. However, we may still communicate with you — for example, to
send
you service-related messages that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account
and
information from our active databases. However, we may retain some information in our
files
to prevent fraud, troubleshoot problems, assist with any investigations, enforce our
legal
terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set
to
accept cookies by default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Services. To opt out of
interest-based
advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at
marketing@altkamul.ae.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to
stay
compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated
by an updated 'Revised' date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify you either
by
prominently posting a notice of such changes or by directly sending you a notification.
We
encourage you to review this privacy notice frequently to be informed of how we are
protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Business Excellence Manager (DPO), Ameer Hamza, by email at Hamza@altkamul.ae, or by post to: Al Takamul Alteqani Computers, Mohammed Al Mulla Tower Office no1309, 13th Floor Sharjah, Al Nahda 0000 United Arab Emirates.
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: http://www.altkamul.com.